Simon Caulkin

Twitter hasn’t yet found a convincing business model – but there’s plenty worth paying for

We might have seen it coming. The next round of cuts (expect many more) is where it gets nasty. It involves ‘raising the bar’ of eligibility for benefits, health, social care and anything else the state provides for us. This is at once logically plausible and utterly wrong-headed – a classic example of assuming that […]

The cacophony of modern communciations hides the truth and misleads the customer. So why can’t management tell it like it is?

First career, then pensions, now basic wellbeing at work are being stripped out of the employment contract

‘Recovery’ is missing the point. If it’s not a recession but the end of an era, the last thing we need is a return to the status quo

although damaging, it’s not insider trading that’s the real issue – it’s doing the wrong thing righter

Managing by numbers, whether profit or cost, is wrong-headed and counterproductive. Here’s why

Dismal service shows much of what’s wrong with modern management

Oscar-winning film shows not just banks but the whole management supply chain is corrupted, from beginning to end

The pensions problem isn’t the profligacy of public-sector schemes but the utter failure of private-sector ones