Cutting the cost of government won’t work until public servants focus on the needs of citizens.
Counting the wrong beans
Accountants are blind to intagibles, the assets that really matter.
Masterclasses they’re not
Management is in crisis, and the MBA, the flagship course of most business schools, is substantially to blame, according to Henry Mintzberg’s new book.
Fat profits are bad for you
Customers’ health matters more than obsession with shareholder value.
On the right track at last?
Network Rail’s leaders believe they are putting the British network on course for improvement.
Lean times for innovation
The best way to create new products is to create new work practices.
‘Don’t automate, eliminate’
Our recent article on why large IT projects fail struck a chord with readers.
Kicking the six-figure habi
Not only is importing high-paid talent rarely worth it, the impact can be dire.
Wellcome: ‘Online science journals 30 pc cheaper’
Wellcome Trust believes open access can advance medical progress by loosening the stranglehold of a few big publishers over the distribution of publicly funded research.
Why IT just doesn’t compute
Public sector projects even more likely to fail than private.