Simon Caulkin

US hi-tech giants need to get it right first time – or die

Sumantra Ghoshal , latterly professor of strategic leadership at the London Business School, who has died of a brain haemorrhage aged 55, was a brilliant and original thinker in a field which needs more of them.

Companies are struggling to keep on top of the mountain of legislation protecting employees.

UK manufacturers should stop whining and start innovating.

Cutting costs on dealing with customers is the wrong direction.

A new book urges companies to think on democratic lines.

Bullying is rife in the Square Mile, but it can’t last.

Martin Johnson’s inclusive style proved a winner for England. It works well in boardrooms too

Britain’s call centres must change if they are to survive.

Christmas proves that companies are not just about self-interest.